Privacy Policy

Effective date: July 5, 2026
This Privacy Policy explains how ProjectX42 ("we", "us") collects, uses and protects your information when you use projectx42.online and its subdomains, including our store, service pages and user accounts (together, the "Services").

1. Information we collect

Information you provide. When you contact us, create an account, subscribe to our newsletter, leave a review, apply for a role, or place an order, we collect the information you submit: name, email address, phone number, shipping address, and the content of your message or review.

Payment information. Payments are processed by Razorpay. Card numbers, UPI credentials and banking details are handled entirely by Razorpay and never touch our servers. We store only the transaction identifiers (order ID, payment ID), the amount, and the item purchased, as required to fulfil your order and maintain financial records.

Google sign-in. If you sign in with Google, we receive your name, email address and profile identifiers from Google. We do not receive or store your Google password. Google's own privacy policy governs their handling of your data.

Technical information. Like most websites, our servers keep standard access logs (IP address, browser type, pages requested, timestamps) used for security monitoring and debugging.

2. How we use your information

• To provide the Services: process orders, deliver digital products, arrange shipping, issue invoices, and respond to enquiries.
• To operate your account: authentication, order history, wishlist and downloads.
• To send transactional emails: order confirmations, invoices, shipping updates and support replies.
• To send the newsletter — only if you subscribed, and every email includes a way to unsubscribe.
• To keep the Services secure: fraud prevention, abuse detection and audit logging.
• To comply with legal obligations, including tax and accounting requirements.

We do not sell, rent or trade your personal information. We do not use your data for third-party advertising.

3. Cookies and sessions

We use strictly necessary cookies: a session cookie (for login, cart and wishlist state), a CSRF token (security), and a theme preference stored in your browser. We do not use third-party tracking or advertising cookies.

4. Sharing your information

We share data only with the service providers required to operate: Razorpay (payment processing), our email provider (transactional mail), our hosting provider (infrastructure), and shipping carriers (name, phone and delivery address for physical orders). Each receives only what it needs. We may disclose information if required by law or to protect our rights, users or the public.

5. Data retention

Order and invoice records are retained as required by Indian tax and accounting law (typically 8 years). Contact messages and job applications are retained for up to 2 years. Account data is retained until you delete your account. Newsletter addresses are removed promptly on unsubscribe.

6. Your rights

You may request access to, correction of, or deletion of your personal data at any time by writing to hello@projectx42.online. We will respond within 30 days. Note that we must retain records connected to completed payments for the statutory period even after account deletion.

7. Security

All traffic is encrypted in transit (TLS). Passwords are stored using industry-standard one-way hashing. Payment signatures are verified server-side on every transaction. Access to production systems is restricted and logged.

8. Children

The Services are not directed at children under 13, and we do not knowingly collect their data. If you believe a child has provided us personal information, contact us and we will delete it.

9. Changes to this policy

We may update this policy as the Services evolve. Material changes will be announced on this page with a new effective date. Continued use of the Services after a change constitutes acceptance.

10. Contact

ProjectX42 — Privacy
Email: hello@projectx42.online